📜 Privacy Policy
Effective Date: 25 April 2025
Panfosys (“we”, “us”, “our”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, and disclose your information when you use our website [https://panfosys.com/].
Information We Collect
Personal Information: Name, address, email, phone number, payment details.
Order Information: Products purchased, delivery addresses.
Technical Information: IP address, device information, browser type.
How We Use Your Information
To process your orders and deliver products.
To provide customer support and updates.
To improve our services and website experience.
To comply with legal obligations.
Data Security
We implement strong security measures to protect your information. Your payment details are processed through secure, trusted payment gateways (like Razorpay) — we do not store sensitive card information.
Cookies
Our website uses cookies to enhance user experience and analytics. You can control cookies via your browser settings.
Contact Us
For questions regarding privacy, email us at: panfosysolutions@gmail.com
📜 Terms and Conditions
Effective Date: 26 April 2025
Welcome to Panfosys! These Terms and Conditions govern your use of our website and services.
Use of Website
By purchasing from Panfosys, you agree to these terms.
You must provide accurate account and order information.
Pricing and Payments
All prices are listed in INR (₹) and are inclusive of applicable taxes unless mentioned otherwise.
Payments are securely processed via Razorpay.
Product Information
We strive to be as accurate as possible. However, errors in product descriptions or pricing may occur, and we reserve the right to correct them.
Limitation of Liability
Panfosys shall not be held liable for any damages arising from the use or inability to use our products or services.
Changes
We may revise these Terms at any time by updating this page.
📜 Shipping and Delivery Policy
Effective Date: 25 April 2025
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Delivery Time
Delivery within India typically takes 3–7 business days, depending on the location.
Remote locations may require additional time.
Shipping Charges
Shipping charges, if any, are mentioned at checkout.
Tracking
Once dispatched, tracking details will be shared via email/SMS.
Delays
We are not liable for delays caused by courier partners or unforeseen events (natural disasters, strikes, etc.).
📜 Refund and Cancellation Policy
Effective Date: 25 APRIL 2025
At Panfosys, customer satisfaction is a priority. Please read our policy carefully.
Cancellation Policy
Orders can be canceled within 24 hours of placing them, provided they haven’t been shipped.
Cancellation requests can be emailed to panfosysolutions@gmail.com.
Return/Replacement Policy
Items are eligible for replacement if they are damaged, defective, or incorrect.
Request a return within 2 days of delivery with unboxing video evidence.
Products must be unused, in original packaging, with all tags/manuals intact.
Refunds
Approved refunds will be processed to your original payment method within 7–14 business days after inspection.
Note: Certain products may be non-returnable (e.g., opened software, consumables). This will be specified on the product page.
📜 Contact Us
If you have any queries regarding policies or your order, please reach out:
Panfosys
📍 New Delhi
📧 Email: panfosysolutions@gmail.com
📞 Phone: +91 9220641711
🌐 Website: https://panfosys.com/